SymphonyOS Reviews

Non existent customer service. Essentially stole my moneyI am incredibly disappointed with SymphonyOS. I purchased a monthly subscription for $39.99 and paid an additional $15 for an ad campaign setup. Almost immediately, I realized I needed to change the ad platform and requested to stop the campaign and get a refund for the $15. That was on July 9th. It is now July 22nd, and I have not received a single dollar back, nor have I received any useful help. Here is the timeline of my nightmare: July 9: I requested to stop the campaign and refund the $15. July 11 & 14: I followed up, pointing out that my subscription days were burning away while I waited. July 15: A rep finally replied, apologized, and said they were "finishing the refund." July 22 (Today): Six days after that promise, I still have no refund, no resolution, and my subscription month is essentially wasted. I understand that mistakes happen, but ignoring a paying customer for days and then failing to deliver on a promised refund is unacceptable. If you value your time and money, I would strongly suggest looking for alternatives. I am currently out $54.99 with nothing to show for it.